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Log Cabin FAQs


Can I pick up the phone and talk to a real person?
How do I build a log cabin?
But I just don't have the time to build a log cabin, what do I do?
What happens after I place my order?
What happens if I need advice?
Do you deliver to where I live?
What about the environment?
What about Quality, Health and Safety?


Can I pick up the phone and talk to a real person?

Yes! It's and ask to speak with Russell or Andrea

How do I build a log cabin?

Building your Finnlife log cabin using our well-illustrated, step-by-step plans (supplied with each cabin) to guide you through every stage of construction is simple and straight forward. The result is a professional looking job that you'll be proud to call your own.The diagrams shown below are intended to give you a feel as to how simple these cabins are to build. However you should refer to the instructions before assembly.

But I just don't have the time to build a log cabin, what do I do?

No problem, if you don't have the time or the inclination to do the job yourself: any reputable builder could do the job for you.

What happens after I place my order?

In the first Sanders GardenWorld will contact you to make sure all your details are correct. You will then be contacted direct by FinnLife for a provisional delivery date. 24hrs before the day of delivery you will be contacted and advised of a am or pm drop.

 

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What happens if I need advice?

Should any technical queries arise, Finnforest’s technical support team are available to offer support. (This service does not include home assembly as the products are sold for “self assembly” by the purchaser).

Do you deliver to where I live?

dDelivery can be made throughout mainland UK. All cabins are delivered in shrink-wrapped flat packs via crane off-load vehicle to the customer’s home (kerb side)



 

Environment

The environment is central to Finnforest's way of business and as such we have dedicated departments both in Finland and the UK who ensure our standards are kept to the highest possible level

Finnforest Corporation
Finnforest is part of the Metsäliitto Group whose parent company is Metsäliitto Osuuskunta, a co-operative of around 125,000 family forest owners. The members own about 46% of Finland's privately owned forests.

The majority of the wood procured by Finnforest is from within the Metsäliitto Group giving us the benefit of synergies, economies of scale and greater supply chain control than can normally be expected.  This relationship has also enabled us to work with our suppliers in Finland, regarding the establishment and implementation of a certification system providing credible assurance to the UK market as to the sustainable forest management of these sources

In addition following the Earth Summit in 1992, a Ministerial Conference on the Protection of Forests in Europe was held in Helsinki, a consensus was reached on principles for sustainable forestry; these have been incorporated into Finland’s national forestry strategy.  The 1997 Forest Act in Finland sets the minimum requirements for forest management.

 

Quality and Health & Safety

Quality Management

Finnforest UK Ltd. is currently accredited to BS EN ISO 9002 independently certified by the British Standards Institute.  This system enables us to ensure that our customers receive the best possible service, and over time should ensure we improve our business practices.  Our quality manual specifies what we intend to do, and our system enables us to deliver this.

Health and Safety

Finnforest UK Ltd. recognises the importance of managing Health and Safety risks to maximise the well-being and productivity of all people working for the company.  The Board takes direct responsibility for ensuring Health and Safety issues are integrated into the everyday operations of Finnforest business activities.