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We at Sanders GardenWorld are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link below.

Our Contact details:

Sanders GardenWorld
Brent Knoll
Highbridge
Somerset TA9 4HJ

Phone: +44 (0) 1278 761111
Fax: +44 (0) 1278 761110
Email: [email protected]

VAT Registration Number: 741776513
 
Making A Purchase Making a purchase could not be easier. Just browse our website, and add as many plants as you wish to buy into the shopping cart. If you are NOT collecting your plant from the garden centre please enter the number of plants being ordered in the delivery charge box. After you have finished your selection, click on 'Buy Now' and you will be asked for a few details that we need to be able to complete the order.

We accept credit and debit card payment from most major credit cards. All transactions will be in pounds sterling. Purchases outside the UK and Ireland are not permitted under our licence agreement. You may send your credit card information via mail or over the Internet.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping And Handling Will be undertaken with one of our courier next day services.
Delivery Schedule An e-mail will be sent to you prior to despatching your plant to enable you to take delivery. If, for some reason, your purchase has been delayed in despatch we will inform you of the fact and tell you when to expect delivery. If the rearranged delivery date is not acceptable to you we will refund the money to the invoice.
Tax Charges All orders will have VAT added at 17.5%.
Credit Card Security When the order is placed at our website, credit card numbers are encrypted using SSL.
Guarantee We guarantee your satisfaction. <All of our products come with a 30 day no quibble guarantee.>
Privacy Policy Sanders GardenWorld does not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.
Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm
Remittance Terms All payments must be received and authorised before shipment.

Delivery of 3 litre tree orders will commence May 2007